Guide
What to ask before you sign anything
You do not need to know roofing to ask good questions. You need to know which questions have answers that can be checked.
Get it looked at
Three questions, and up to three Laguna Niguel contractors. Free either way.
You are on the list.
No provider in Laguna Niguel is taking requests through this service yet. We are lining them up, and yours is kept until one can.
- Nobody gets your details yet. Your request stays with us and is not passed to any company.
- One email when someone can help. When a provider covering your area can take it on, we email you once and ask whether you want that company, by name, to contact you.
- Deleted after 90 days. If nobody can take it on, or you do not say yes, your contact details are deleted 90 days after your request.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
Nobody will call you about this request unless you say yes to a company by name.
"What is your licence number, and who holds it?"
Then look it up. You are checking that the licence is current and that the name on it matches the name on the contract you are being asked to sign.
"What happens if the decking is rotten?"
The right answer is a specific price per sheet, written into the contract before work starts. A vague answer here is how a fixed price stops being fixed on day two.
"Can I see a job you finished five years ago?"
Recent work shows tidiness. Older work shows competence. Ask for the older one.
"What does your workmanship warranty cover, and for how long?"
Material warranties come from the manufacturer and are conditional on correct installation. The workmanship warranty is the contractor's own promise, and it is worth exactly as much as the company behind it.
"Who is actually doing the work?"
Ask how long this specific crew has worked together. Roofing companies keep their name and change their hands more often than most trades.
"What underlayment, and how are the valleys done?"
A contractor who enjoys this question is usually the one whose roof lasts. A contractor who deflects it to brand names is quoting a different job.
In short
Six questions, three contractors, one afternoon. It is the cheapest insurance available on a job this size.
Related questions
Is moss on the roof a problem?
Yes, eventually. Moss holds water against the shingle and lifts the edges as it thickens. Zinc or copper strip at the ridge suppresses it. Pressure washing an asphalt roof strips the granules and does more harm than the moss did.
I have solar panels. What happens to them?
Panels have to be detached and reset. Budget for it separately and coordinate the two trades. Never put a new solar array on a roof with under ten years left.
Do you handle commercial buildings?
Yes. Commercial requests go to contractors who do low-slope and flat systems rather than to residential crews. Say so on the property question and it routes correctly.
Ready for a real number?
No cost. We email you once when a provider near you can take it on.